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Terms and Conditions

Please read these terms carefully before using our services

TERMS AND CONDITIONS
Effective Date: December 2025
Governing Law: Laws of Jamaica

These Terms and Conditions (“Agreement”) govern the use of the package forwarding and related logistics services (“Services”) provided by Avrynco Jamaica Limited (“the Company,” “we,” “us,” or “our”) to any customer (“Client,” “Customer,” or “you”). By using our Services, you acknowledge and agree to be bound by this Agreement.

1. Description of Services

The Company provides:

  • A foreign or local mailing address for receiving packages on the Customer’s behalf.

  • Package forwarding to Jamaica or within Jamaica.

  • Optional services including consolidation, packaging, storage, notifications, customs processing assistance, and delivery.

The Company is not a carrier and partners with third-party couriers, shipping lines, and logistics providers.

2. Customer Responsibilities

The Customer agrees to:
2.1 Provide accurate personal information, including name, address, email, and TRN (Tax Registration Number).
2.2 Ensure all shipments sent to our warehouse include the correct customer identification number.
2.3 Pay all shipping fees, customs duties, taxes, and service charges.
2.4 Comply with Jamaican laws regarding the importation of goods.
2.5 Ensure goods ordered are lawful, safe, and not restricted or prohibited.

The Customer is fully responsible for the contents of all packages.

3. Prohibited and Restricted Items

The Customer shall not ship items prohibited under Jamaican law, including but not limited to:

  • Firearms, ammunition, and weapon parts

  • Explosives or flammable materials

  • Illegal drugs or controlled substances

  • Counterfeit goods

  • Perishable items

  • Hazardous chemicals

  • Live plants or animals

  • Items requiring special licensing unless such documentation is provided

The Company may refuse shipment or report unlawful items to authorities.

4. Customs Duties, Taxes, and Clearance

4.1 All imports into Jamaica are subject to Customs duties, fees, and GCT as determined by the Jamaica Customs Agency.
4.2 The Customer is solely responsible for all charges assessed by Customs.
4.3 Shipping fees do not include Customs charges unless otherwise stated.
4.4 Customs delays are beyond the Company’s control.

5. Shipping, Delivery, and Transit Times

5.1 Transit times are estimates and not guaranteed.
5.2 The Company is not liable for delays caused by weather, Customs, carrier issues, or force majeure events.
5.3 Delivery to the Customer occurs once the package is handed to the carrier or collected at the Company’s office.

6. Package Inspection Rights

To comply with security, Customs regulations, and quality control, the Company reserves the right to:

  • Inspect any package received

  • Open packages if required by law or safety concerns

  • Refuse shipments deemed unsafe or non-compliant

7. Loss, Damage, and Insurance

7.1 The Company is not responsible for damage or loss occurring before packages arrive at our warehouse or after they are handed over to third-party carriers.
7.2 Customers may purchase optional insurance where available.
7.3 Without insurance, compensation is limited to the warehouse handling fee (if applicable).
7.4 The Company is not liable for:

  • Manufacturer defects

  • Items damaged due to poor packaging by the sender

  • Missing components if the package arrived unsealed or tampered with by carrier

8. Storage Policy

8.1 Packages will be held free of charge for 4 days.
8.2 After that period, storage fees apply.
8.3 Packages unclaimed after 4 days may be disposed of or returned at Customer’s expense.

9. Fees and Payments

The Customer agrees to pay all applicable:

  • Local delivery fees

  • International freight charges

  • Handling fees

  • Consolidation or repackaging costs

  • Storage fees

  • Customs duties and taxes

All payments must be completed before release of goods.

10. Account Suspension and Termination

The Company may suspend or terminate a Customer’s account for:

  • Fraudulent activity

  • Shipping prohibited items

  • Abuse or misconduct

  • Non-payment of fees

  • Providing false information

Any outstanding balances must be settled upon termination.

11. Limitation of Liability

To the fullest extent permitted under Jamaican law:
11.1 The Company’s liability is limited to direct damages only, not exceeding the amount paid for the specific service.
11.2 The Company is not liable for indirect, consequential, or punitive damages.
11.3 All Services are provided “as is” without warranties.

12. Indemnification

The Customer agrees to indemnify and hold the Company harmless from any claims, damages, or legal issues arising from:

  • Misuse of the Services

  • Importing prohibited items

  • False declarations

  • Violations of Jamaican Customs regulations

  • Customer negligence or unlawful acts

13. Privacy and Data Usage

The Company collects personal information such as name, address, contact details, and TRN for service delivery.
We do not sell or disclose personal data except where required by Jamaican law or logistics partners involved in processing shipments.

14. Amendments

The Company may update these Terms & Conditions at any time. Continued use of the Services constitutes acceptance of changes.

15. Governing Law and Jurisdiction

This Agreement shall be governed by and interpreted in accordance with the laws of Jamaica.
Any disputes shall be resolved in the courts of Jamaica.

16. Contact Information

Avrynco Jamaica Limited
Email: [email protected]
Phone: 876-529-7864
Address: Portmore, St. Catherine

By using our Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.